STAFF ON SITE
Reception open and staff on site:
MON–FRI 6:00–12:00 and 16:00–23:00
SAT–SUN and bank holidays 7:00–12:00 and 16:00–23:00
At other times, please use your key card to enter through the side door next to the main entrance.
If you accidentally leave your key in your room at night, the security company will open the door
for you. Please call security at +358 10 3950 100. The charge for opening the door is EUR 45. You
will need to prove your identity to security. Keep in mind that security may not be in the immediate
vicinity of the hotel when you call them, so it may take a while before the door is opened. Please be
prepared to wait.
CHECK-IN AND CHECK-OUT
We apply the international practice of room reservations being valid until 18:00 on the day of
arrival, unless otherwise agreed.
You will have access to your room from 16:00 on the day of your arrival. Check-out is by 12:00
noon on the day of your departure.
Please return your key card to reception upon checking out.
We have a heated garage for 14 vehicles and 16 outdoor parking spots with electrical outlets for
engine heaters. No reservations. When you exit the garage, the garage door opens automatically.
Please contact reception for a parking permit.
Free Wi-Fi is available in all areas of the hotel. Please contact reception for a password.
OUR HOTEL IS A NON-SMOKING FACILITY
Smoking is allowed in designated areas only.
The sauna is located on the basement level. Please bring a towel from your room.
MON–THU WOMEN 17:00–18:00
MON–THU MEN 18:00–22:00
FRI–SUN WOMEN/MEN alternating hours
The schedule is subject to change. Please contact reception for more information.
If your stay is longer than one night and you would like to use our housekeeping services, please
You can borrow items such as ironing supplies or an alarm clock or buy toiletries, etc. from
FIRE ALARM SYSTEM
The fire alarm system is sensitive. Please do not touch the ceiling alarms. Smoke, steam, aerosol
products, and so on can trigger a fire alarm. Please use hairspray or other aerosol products in the
Tampereen aluetaksi, tel. 0100 4131
Mobile application: Taksi Tampere
With the tramway service scheduled to start in 2021, you will have a direct connection to and from
the centre of Tampere from our hotel.
LEFT LUGGAGE SERVICE
Please contact reception.
LOST AND FOUND
If you accidentally leave items in your room, please contact reception. We keep all lost and found
items for approximately three weeks, after which any items of value will be taken to the lost and
found office. If you are unable to retrieve your lost items yourself, we can send them to you COD
Centre of Tampere 8 km
Tampere University of Technology 350 m
Hermia 300 m
Police University College 700 m
Tampere University Hospital (Tays) 7 km
University of Tampere 7 km
Railway station 8 km